Although the hosting service supplied by the different companies is approximately identical, each provider has a personalized platform with its own modifications and different ways to accomplish specific procedures. In this case, a broad knowledge base will be rather useful both for people with little to no past experience and for technically seasoned individuals who will eventually discover how given procedures are done, but will waste some time meanwhile. The objective of such a knowledge base is to make the hosting service quick and easy to use, sparing users time and effort. The end result is more content clients, as they can swiftly find the info they’re searching for, and considerably less work for the help desk team, because typically most of the inquiries and difficulties that customers have are already described in the knowledge base. Given that the articles are competently written and cover more things, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages come with an extensive knowledge base where you can find info about all the difficulties that you could experience and their solutions. You can acquaint yourself with how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are accurate, but nonetheless you’re unable to send email messages, for instance. We have done our absolute best to be as comprehensive as possible and to cover all possible options in order to help you save time and to supply you with different solutions for each single issue. The knowledge base comprises informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whilst if you’d like to check the whole article archive, you should visit the dedicated Help section.