There're a lot of website hosting suppliers available, but most of them are resellers that have minimal resources, particularly in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you'll get through this particular method of communication will vary depending on the service provider - a few of them provide professional telephone support, various others offer basic and customer support only since some issues are more time-consuming and it would be much easier to be resolved via a trouble ticket, especially when the issue has to be escalated. Still, it's good to know that you can always contact your hosting provider because there're countless small-scale issues which can be resolved without difficulty and timely with a telephone call, not mentioning that you are able to get additional info regarding the services before you become a customer.
Phone Support in Website Hosting
All of our website hosting plans offer telephone support 14 hrs a day even on public holidays, so that if you don't have an account yet, you can give us a call and learn more about our services or whether we will meet the system requirements for your websites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so that you can contact the number that is nearer to you. In case you are a current customer, we can assist you in a timely manner with any kind of general and billing matters and with numerous tech issues in order to save you time and efforts - we are aware of the fact that in some cases it's more convenient to consult with a live person and get things done immediately. Of course, some problems cannot be taken care of over the phone, so if this is the case you can take advantage of our ticketing system.