Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour response guarantee with all of our website hosting packages, meaning each individual assistance question you post is going to be answered to within one hour maximum. Our support company members have been educated to immediately sort out any issue and to present you with detailed guidance on any situation that you could have.
A Top–quality Support Service
Get in touch with us any time needed. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to respond to all your problems and to take care of any situation you might have. You are able to post a help support ticket from your Web Control Panel or send us an email message any moment. In addition, on working days, you could give us a call or make use of the live chat option.
An Intuitive Help Section
We have integrated a substantial practical knowledge base into the Control Panel so as to have effective step–by–step details whenever you want. Each part of the Control Panel features its own contextual help area having a variety of how–to content articles. We have also organized instructional videos to give you a better idea of just how to accomplish any presented activity.