A 99.9% Server Uptime
Our website hosting platform is based on a reliable, premium–quality hardware configuration and a significantly modified Linux distro. Thus, no matter what your site is, or how many site visitors you have, or even in case there is a DDoS assault, our physical machines will remain up and running and your sites will stay online.
Our website hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply a superior web hosting service, you can scarcely count on the default network configuration in a datacenter. We have set up our own custom network in order to ensure a lightning–fast connection speed with the outside world.
And because of this, regardless of which data centers you choose: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re disappointed with our services, or if you find them inadequate, or if you decide that you should use a VPS servers instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control over your domains even if you close your hosting account with us.
24/7 Technical Support
If you happen to run a web hosting company, your technical support engineers are of prime importance. That is why we’ve punctiliously selected a highly accomplished team of customer service technicians, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All questions are responded to in under one hour and our average ticket response time is below 20 minutes!