1 hour ticket response
Prompt support is our primary objective and this is why we have a team of practiced customer support engineers who will be happy to provide a fast answer to any question that you might have. Simply post your client support ticket from the Web Control Panel and we will respond within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute customer support ticket response time.
A Top–Class Customer Support Service
Each member of our customer care staff has several years of experience in the website hosting sphere and the majority of them have been with us for at least 5 years. They are all prepared to respond to all your inquiries in the most professional manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick tip on how to use a given service, we have integrated a very intuitive Help Center section in your Web Control Panel. You can browse through a rich selection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. library or check our educational video tutorials.